How to Collect Debts (and Still Keep Your Customers)
Editorial Reviews
Book Description
Superior debt-collection strategies to prevent running out of cash--and running off customers.
Great products and super sales don't mean a thing if a company can't get its customers to pay their bills. In fact, bad debt can quickly turn a healthy company into an ailing, cash-strapped company--or even a bankrupt one.
Which is why it's imperative to collect as much money as possible, as fast as possible, while still maintaining the goodwill of debtors. It's a tall order, but one that's totally feasible with the effective collection strategies outlined in this lively and important new book.
Readers learn how to: * use collection letters, telephone calls, and personal visits * collect debts with limited resources * evaluate outside collection services * make debt collection a fun activity * negotiate win-win solutions with debtors, and more.
In addition, the book supplies practical strategies for avoiding bad debts in the first place--such as taking good credit applications, verifying the information, and ensuring that the first payment is made on time.
About the Author
David Sher and Martin Sher (Birmingham, AL) own and operate AmSher Receivables Management, which was named by Inc. magazine as one of the fastest growing private companies in America. Martin is a certified instructor for the American Collectors Association and David is past president of the International Association of Commercial Collectors.
How to Collect Debts (and Still Keep Your Customers),David Sher,Martin Sher,American Management Association,0814404871,Business & Economics,Business / Economics / Finance,Business/Economics,Capital Management,Collecting of accounts,Consumer Behavior - General,Debt,Debtor and creditor,Finance,Reference - General,Small Business - General
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