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Book Description
Since the terrorist attacks of September 11, 2001, America has made great strides in improving homeland security. Yet, our nation's critical infrastructure, facilities and organizations are at risk-and vulnerable. How do organizations gauge their strengths and opportunities for improvement in integrating security into their business model? Fisher's comprehensive and hands-on manual, based on the Malcolm Baldrige National Quality Award Criteria, helps organizations measure their overall alignment and integration of key processes with homeland security issues. These are issues that both public and private organizations must address in order to ensure a safe work environment for their employees, suppliers, partners, and customers.
The CD-ROM that comes with the book includes self-assessment scoring documents and questions to ask that provide valuable insights when analyzing your organization. Homeland Security Plan and Budget forms are included which allow assessment results to be transformed into a strategic plan with costs identified for each objective, strategy, and action item.
About the Author
Donald C. Fisher is executive director of the Quality Center, in Memphis, Tennessee. He has presented the Malcolm Baldrige Award Criteria to and consulted with numerous types of organizations in the United States and internationally to help them use the award criteria as a model for their own improvement. He is a consummate expert on the Baldrige Award, having served as a Baldrige examiner early in his career, authored several books, and judged quality performance based on its criteria for more than 100 leading organizations worldwide. In preparation for this book, Fisher spent more than five years researching homeland security issues at the Federal Bureau of Investigation in Washington, D.C. Prior to that, he earned his Ph.D. from the University of Mississippi.
Homeland Security Assessment Manual: A Comprehensive Organizational Assessment Based On Baldridge Criteria,Donald C. Fisher,ASQ Quality Press,0873896408,Business & Economics,Business / Economics / Finance,Business/Economics,Civil defense,Emergency management,Finance,Handbooks, manuals, etc,Leadership,National security,United States
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