Step-By-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved (Quality Improvement Series)

Step-By-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved (Quality Improvement Series)

Editorial Reviews
Book Description
This guidebook takes a common-sense approach to probem solving and provides a wealth of practical examples and proven methods which can be applied immediately on the job. A simple, easy-to-use problem-solving process is introduced which is explained in a step-by-step fashion and can be used by individual contributors, middle managers, or top-level executives. "I only wish this was mandatory reading for everyone working in any organization, . . . so problems really would stay solved!"
Chuck Neal, Dow-Corning

"Problems are a part of everyday life, and solving them just got a whole lot easier."
Carolyn Littlehale, Hartford Insurance Group

Step-By-Step Problem Solving: A Practical Guide to Ensure Problems Get (And Stay) Solved (Quality Improvement Series),Richard Y. Chang,P. Keith Kelly,Jossey-Bass,0787950785,Business & Economics,Business / Economics / Finance,Business/Economics,General,Human Resources & Personnel Management,Leadership,Training,Management decision making

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Book Details

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